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Warranties
Because we strongly believe in the quality, design and craftsmanship of our products, your sleep set is warranted against manufacturing defect(s) in workmanship and material (excluding covers) as stated on the law tag (see warranty schedule). If you observe a defect, please contact the Serta® retailer from which you purchased your sleep set and they will assist you with any warranty questions.
If you have moved or the store has closed and you wish to start a warranty claim, you may contact us one of the following ways:
Call us at (888)55-SERTA or Email us by clicking here
You must provide the original receipt and be the original purchasing consumer within the duration of your warranty. Your Serta mattress and/or foundation will be repaired or replaced (at our option) with charges, as shown on the Serta Warranty schedule (pdf). You will be responsible for the inspection and transportation costs.
Your sleep set is warranted against manufacturing defects in workmanship and material (excluding covers) as stated on the law tag, and as per the Serta warranty.
Click here to download the warranty card in Adobe PDF.
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