Where to Buy a Mattress: Online vs In-Store

Shopping for a new mattress? One of the first decisions you'll need to make is where to buy it—online or in-store. At American Mattress, we offer both options so you can shop the way that works best for you. But how do you know which is right for you? Here’s what to consider.

Buying a Mattress Online

Shopping online at AmericanMattress.com is ideal for people who:

• Already have a good idea of what they want – If you’ve done your research or are replacing a mattress you already know and love, online shopping is fast and efficient.

• Prefer to avoid in-store visits – Whether you're short on time, live far from a store, or just prefer the convenience of shopping from home, online ordering makes things simple.

• Want to compare options side by side – Our website makes it easy to filter by size, comfort level, brand, and more. You can browse at your own pace, without feeling rushed.

• Are furnishing a home remotely – If you're outfitting a vacation property, helping furnish a child’s college apartment, or moving to a new state, ordering online lets you coordinate delivery from anywhere.

• Like to take their time deciding – No pressure, no sales pitches—just the ability to bookmark favorites and return when you’re ready. 

Concerned About Not Trying It First?

That’s totally understandable. We get that buying a mattress without trying it first can feel like a gamble. That’s why we offer a Comfort Guarantee with eligible purchases. If your mattress isn’t the right fit after sleeping on it, we’ll work with you to exchange it for one that is. (Check our Comfort Guarantee page for full details.)

Online shoppers also have access to expert advice via phone, chat, or email. If you need help deciding between two models, we're just a click away.

Buying a Mattress In-Store

For many people, nothing beats trying out a mattress in person—and we fully support that. Visiting a local American Mattress store is the best choice if:

• You want to feel the difference between plush and firm

• You’d like to ask questions and talk to a real person

• You need a mattress quickly and want to check what’s in stock

• You’re buying for multiple people (like partners or kids) and want to make sure everyone agrees before purchasing

• You want to test out an adjustable base or accessories in person

Our trained sleep experts are here to help you compare brands and comfort levels, talk through your sleep needs, and find the right match for your body and budget.

We have store locations throughout Illinois, Indiana, and Wisconsin, and we’re always happy to help you in person. Visit our Store Locator to find the closest location near you.

Final Thoughts

Whether you prefer to shop online or in-store, American Mattress makes it easy to find the perfect bed. If you’re confident in what you want or shopping from a distance, our website has everything you need to make an informed decision—with peace of mind from our Comfort Guarantee.

If you’d rather lay down and feel the difference for yourself, we’d love to see you at one of our stores. Either way, we’re here to help you sleep better.

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